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RealLegal - Privacy Policy

RealLegal has revolutionized the storage and distribution of information for the legal industry. We provide court reporters, attorneys, and journalists with the tools necessary for viewing, annotating, and distributing transcripts -- quickly and easily.

We recognize the sensitivity of legal information and have therefore implemented security measures to protect against loss of data and unauthorized access. Caution should always be exercised when transmitting sealed or otherwise sensitive transcripts. Click the following link for more information: Security

RealLegal follows the accepted principles of privacy protection. Since we have only recently begun offering Web-based applications, we are currently pursuing privacy certification with a globally-recognized program.

You can print (click the right button on your mouse and select Print from the menu) and review our entire policy, scroll through it, or click the following links to jump to a specific topic:

Information This Site Collects Automatically

Like many Web sites, RealLegal collects broad demographic information based on IP addresses to help us administer our site and diagnose problems. An IP address delivers information such as where you go on the Web site and how long you stay, but it does not render personal information.

Personal Information

We request personal information when you download or run software from the RealLegal Web site, or when you request information on products and services. We store a cookie on your hard drive when you use our Shopping Cart feature. A cookie is a small bit of information that allows us to track your purchases and how often you return to a specific Web page.

RealLegal does not store personal information in cookies, so if someone else uses your computer, the person cannot review the cookies stored on your machine and find information you do not want them to see. You can set your browser to alert you before it accepts a cookie. You then have the option to reject the cookie.

To set this option in Internet Explorer 5.0:
  1. Select Tools, Internet Options from the menu bar.
  2. Click the Security tab.
  3. Click the Internet icon (the globe).
  4. Click the Custom Level button.
  5. Scroll down to Cookies and click the Prompt option.
  6. Click the Apply button.
Refer to your system's online help for assistance with monitoring cookies in other browsers.

Registering at our site makes it easier for you to find specific information, and it gives us a means to notify you of product enhancements. Our site registration form requests the following information:

Name
Address
Phone Number
E-mail Address
Account Number
User Name for the Site
Password for the Site
Fax Number

When you purchase software, for use online or to download, we require:

Name
Address
E-mail Address
Phone Number
Account Number
User Name for the Site
Password for the Site
Credit Card Number
Billing Address

How We Use Personal Information

We use your personal data to:

  • Deliver products that you purchase.
  • Deliver bills for products and services.
  • Distribute promotional information from our company and some of our partners. Note that you can opt out of receiving marketing information.
  • Contact you when necessary.
This site contains links to other sites. RealLegal is not responsible for the privacy practices or the content of such Web sites. When you visit or link to a commercial Web site, you should read its privacy policy before making a purchase or submitting personal information.

Electronic Product Registration

Some of RealLegal's products and services require electronic registration. We combine electronic registration data with contact information. If you have not entered contact information, we create your profile based on the product registration data.

Consent

You can browse the RealLegal Web site even if you choose not to enter personal information.

And, if you purchase a product or service, you may opt-out of future mailings after you receive your product and billing information. For information on opting out of future mailings, click the following link: Opting out of Mailings.

Public Forums

RealLegal will eventually offer chat rooms, forums, message boards, and news groups. Information that you disclose in these is public. You should use discretion when communicating in electronic venues. It is recommended that you do not disclose personal information in chat rooms, forums, message boards, and news groups.

Security

RealLegal employs firewalls, encryption software, and other security software to prevent unauthorized access to our systems and data. Physical access to our servers is restricted. Unauthorized access to server hard drives where data is stored is prevented. For more information, send an email to webmaster@reallegal.com.

Opting out of Mailings

You can decline the opportunity to receive communications from RealLegal and its partners.

Create an e-mail with "Do Not Send Me Promotional Material from You or Your Partners" or "Remove Me from Your Database" in the Subject line and send it to unsubscribe@reallegal.com Be sure to include your full name and address. Do not send personal identification numbers or passwords via email. You may also mail the request to:
Customer Information Administrator
RealLegal
7995 East Prentice Avenue, Suite 303
Greenwood Village, CO 80111
Correcting or Updating Your RealLegal Information

You can modify or update your personal information after you log in to the site with your user name and password. Please do not send financial information, for example, credit card numbers, or user identification numbers and passwords to us via e-mail. Keep in mind that when we request financial or personal information from you we encrypt it before transmission and store it in secure servers.

Contact Information

Send questions or comments to webmaster@reallegal.com or:
Webmaster
RealLegal
7995 East Prentice Avenue, Suite 303
Greenwood Village, CO 80111












RealLegal is a division of LiveNote, Inc. © 2003-2007 RealLegal. All rights reserved. RealLegal Privacy Policy.